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Practice Management

The practice manager is involved in managing all of the business aspects of the practice such as making sure that the right systems are in place to provide a high quality of patient care, human resources, finance, patient safety, premises and equipment and information technology. The practice manager supports the GPs and other medical professionals with delivering patient services and also helps to develop extended services to enhance patient care.
Mrs Ann Batty
Practice Manager
Mrs Claire Midgley (f)
Project Co-ordinator

Administration

Sue Crawshaw
Admin Supervisor
Anne Johnson
Scanner
Emma Porter
Mrs Claire Branwell (f)
Bev
Secretary
Brenda Scarlet
Secretary

Reception

Receptionists provide an important link for patients with the practice and are your initial contact point for general enquiries. They can provide basic information on services and results and direct you to the right person depending on your health issue or query. Receptionists make most of the patient appointments with the GPs and nurses. They also perform other important tasks such as issuing repeat prescriptions and dealing with prescription enquiries, dealing with financial claims, dealing with patient records and carrying out searches and practice audits.
Georgina Briggs (f)

Reception Team Leader

(Crofton)

Andrea Wilson
(Crofton)
Carol Johnson
Call Handler/Visits (Crofton)
Jackie Moore
Prescription Clerk (Crofton)
Caroline Baker
(Crofton)
Skeeta Kirk
(Crofton)
Mrs Sue Dyas
(Crofton)
Karen Pawson
(Sharlston)
Janet Gilfoyle
(Sharlston)
Alison Barrans (f)
Crofton
Mrs Tracey Spencer
Crofton
 
NHS ChoicesDepartment of HealthMy Surgery Website